Understanding What is a Personal Injury Claim: A Comprehensive Guide

what is a personal injury claim
Written by Gennaro Fittipaldi 
on 12 Aug, 2024

A personal injury claim seeks compensation for injuries caused by someone else’s negligence. This article covers “what is a personal injury claim”, its types, and the filing process.

Key Takeaways

  • Personal injury claims seek compensation for injuries caused by negligence, covering various incidents like car accidents, workplace injuries, and public liability cases.
  • In Victoria, personal injury claims are categorised into workplace injuries, motor vehicle accidents and public liability claims, each governed by different legislation and compensation schemes.
  • To file a personal injury claim, you need to report the injury immediately, gather all the evidence, get legal advice, and follow the time limits to ensure a successful claim.

Defining a Personal Injury Claim

A personal injury claim is a formal process to seek compensation for injuries caused by negligence or fault. The aim of making a claim is to get ‘damages’ compensation for the injuries.

When someone else’s actions cause you physical or psychological harm, the law provides a way to hold them accountable and get redress through personal injury claims.

Individuals who have been injured by someone else’s negligence have the right to make a personal injury claim under personal injury law. This is available to anyone who has been injured in incidents like car accidents, workplace injuries, or public liability cases.

The process ensures victims are not left to pay for their injuries themselves.

Personal injury claims can be made against individuals, companies or third parties responsible for the injury.

Whether it’s an employer, a driver, or a property owner, those at fault can be held accountable. This means the injured party can claim various damages, including medical expenses, lost wages, and pain and suffering.

Types of Personal Injury Claims

Personal injury claims in Victoria are categorised into three main types: workplace injuries, motor vehicle accidents and public liability claims.

Each type is governed by different legislation and compensation schemes, which cater to the specific needs and circumstances of each case. If you want to make a personal injury claim, you should know these categories.

Workplace injuries are managed by WorkSafe Victoria, motor vehicle accident claims by the Transport Accident Commission (TAC) and public liability claims by the Wrongs Act 1958. We’ll look at each in more detail to understand the process and intricacies.

Workplace Injury Claims

Illustration of a person in a work environment

Workplace injury claims in Victoria are governed by the Workplace Injury Rehabilitation and Compensation Act 2013. This legislation provides a comprehensive framework for managing compensation claims related to workplace injuries.

WorkSafe Victoria is the managing entity responsible for ensuring that workers are protected and can claim compensation for injuries sustained in the workplace.

To be eligible for compensation, the injury must be work-related. Factors such as the worker’s lifestyle, hereditary risks, and activities outside work are considered when determining the role of work in causing the injury.

In cases of heart attacks and strokes, work must be a significant contributing factor. Injuries sustained while travelling for work or during authorised breaks are also considered work-related.

Compensation for workplace injury claims includes:

  • Medical expenses
  • Lost wages
  • Lump sums for permanent injury
  • Reimbursement for pain and suffering

Employees and subcontractors can make a WorkCover claim in Victoria, so all workers have access to support and compensation for workplace injuries.

Motor Vehicle Accident Claims

Illustration of a car accident

Motor vehicle accident claims in Victoria are managed by the Transport Accident Commission (TAC). This includes:

  • drivers
  • riders
  • passengers
  • pedestrians

Who are injured in motor vehicle accidents. People injured in a Victorian registered vehicle or in Victoria can make a TAC claim so they get the support and compensation they need for their injuries.

Compensation for motor vehicle accident injuries can include medical expenses, lost wages and lump sum compensation for permanent injury. If the injured person is not at fault additional lump sum claims may be available under a ‘common law’ claim. So, the injured party gets full compensation for their losses,

After a road accident, you must notify the police and get a Traffic Incident Number (TIN). This number is required to make a claim and support the claim with evidence. Vehicle accident claims are covered by the Transport Accident Act 1986, which governs and resolves these claims.

Public Liability Claims

Illustration of a public area with potential hazards

Public liability claims cover injuries that occur in public and private places such as:

  • commercial areas
  • sports venues
  • playgrounds
  • on the water

These claims, including medical negligence claims, are governed by the Wrongs Act 1958, which governs compensation claims for negligence in public and private spaces.

People who can prove someone else was at fault for their injury can make a public liability claim in Victoria. Examples include:

  • slips
  • trips
  • falls
  • sports injuries
  • playground accidents

By holding the responsible parties accountable, the injured person can receive compensation for medical expenses, pain and suffering, and other losses.

The Process of Filing a Personal
Injury Claim

There are several steps involved in making a personal injury claim. The first step is to report the injury to the relevant authority, e.g.e.g., employers, police, or councils, as soon as possible. This initial report is critical to proving the claim and avoiding being rejected due to delay.

Then, the claim must be lodged with the relevant organisation, e.g., WorkSafe Victoria for workplace injuries or TAC for motor vehicle accidents. Gathering all evidence, including medical records, witness statements, and accident reports, is crucial to supporting the claim.

In some cases, mediation meetings may be required to try to settle the claim out of court before going to litigation.

Reporting the Injury

Illustration of reporting an injury

Reporting the injury as soon as possible is a critical step in the personal injury claims process. Delaying the report can result in the claim being rejected as it may raise doubt about the injury and its connection to the incident. So you need to notify the relevant parties, e.g., employers, police or councils, as soon as the injury occurs.

Talking to a colleague or supervisor informally after the incident can also be helpful. This initial conversation can be used as evidence if the claim is disputed later on. It helps establish a timeline and context for the injury, making it easier to prove negligence and get compensation.

Gathering Evidence

Illustration of gathering evidence

Gathering evidence is a critical part of building a personal injury claim. Start by collecting medical certificates and reports from your treating practitioners, as these documents are crucial to proving your injuries. Keep all receipts for medical treatment and related expenses as they can be evidence.

Document the accident scene by taking photos and obtaining the contact details of witnesses. Also, keep any other information related to the accident, including the contact details of other parties involved.

Seeking the help of a lawyer will ensure you get all the evidence you need to make a claim.

Legal Advice and Representation

Illustration of seeking legal advice

Getting legal advice is a big part of the personal injury claims process. Consult a personal injury lawyer today to determine if you are entitled to compensation and get guidance on what to do.

Provide your lawyer with all the details of how the injury occurred and any pre-existing conditions so they can give you tailored advice about your entitlement.

A personal injury lawyer can:

  • Get all the information you need and tell you if more is required
  • Represent you in pre-litigation mediation meetings and court if needed
  • Negotiate settlements and get you fair compensation

Their expertise is priceless in navigating the legal system.

A law firm can provide the following services:

  • Advice on the estimated time to settle a personal injury claim based on individual circumstances
  • Guidance to help you manage your expectations and plan accordingly
  • Legal representation in case the claim is denied and requires an appeal or litigation to achieve a fair outcome

Having legal representation can be crucial in navigating the complexities of a personal injury claim.

Assessing Compensation in Personal
Injury Claims

Compensation in personal injury claims involves both economic and non-economic losses. When calculating the compensation amount, missed work time, the ability to return to work, and the impact on mobility are considered. Each case is different, and the specifics of the injury and its effects play a big part in the settlement.

Damages under the Wrongs Act are available for both economic and non-economic losses, including pain and suffering and loss of enjoyment of life.

In Victoria, claims for pain and suffering are a lump sum for non-economic losses like pain and stress. To be eligible, you must show a significant level of impairment, either physical or psychological.

Medical evidence is key in personal injury cases, as it documents the injuries and medical treatment received by the victim.

Comprehensive medical documentation helps prove the extent and impact of the injuries, making it easier to get fair compensation. Ensure all medical records are accurate and complete for a successful personal injury claim.

Time Limits for Personal Injury Claims

Don’t miss the time limits for personal injury claims in Victoria, or you may lose your right to make a claim.

These time limits are under the Limitation of Actions Act 1958.

The time limits can vary depending on the type of injury and how it was sustained. For example:

  • vehicle accidents
  • workplace injuries
  • medical malpractice
  • public liability cases

Have different time limits.

Individual circumstances and exceptions can apply, so it’s important to know the specific requirements for your situation so you can file your claim on time.

Medical Evidence and Documentation

Illustration of medical evidence and documentation

Proving the extent and impact of injuries in personal injury claims requires comprehensive medical evidence and documentation.

Get medical reports from treating doctors to support your claim, detailing your injuries and treatment. Include certificates of assessment, including psychological if applicable, when submitting medical evidence.

Medical documentation can also include medical records, surveillance reports and operation reports. Independent medical examinations (IMEs) may be required to prove your injuries and it’s important to provide accurate and complete information during these exams.

Thorough medical evidence is key to showing the severity of your injuries and getting fair compensation.

Common Challenges in Personal
Injury Claims

Illustration of common challenges in personal injury claims

Personal injury claims can be tricky. One of the biggest challenges is that judges have to make assumptions on what would have happened if there was no negligence. This can affect the amount of compensation awarded as it involves speculating on potential outcomes and impacts.

Another challenge is dealing with insurance companies and their paperwork. Personal injury lawyers can be a big help in this regard, to help injured individuals navigate the red tape and fight for their entitlements.

With the right legal support many of these challenges can be managed and increase the chances of a successful personal injury claim.

How to Get the Most Out of Your Personal Injury Claim

Undertaking immediate and strategic actions is key to maximising your personal injury claim. First and foremost, seek medical attention immediately after an accident, even for minor injuries. This not only helps prevent worsening conditions but also supports the credibility of your claim, especially in cases of significant injury.

Collect as much information as possible from the accident scene, including names, contact details, insurance information, and witness contacts.

Take photos or videos of the accident scene to prove liability and evidence. Keep a record of all expenses, medical treatment, lost wages and other financial losses as a result of the accident. Give all relevant documents to your lawyer, medical records, pay records and tax returns to build your case,.

Follow the specific advice for personal injury claims in Victoria to get your full entitlements. Here’s what to do:

  1. Get free legal advice to increase your chances of winning and higher payout.
  2. Get advice from experts who can guide you through the claims process.
  3. Work with people who can get you the best result.

What to Do if Your Personal Injury Claim
is Denied

Illustration of appealing a denied claim

Don’t give up if your personal injury claim is rejected. You can appeal the decision or dispute the amount of compensation offered. Start by gathering all relevant documents and evidence to support your appeal.

This includes medical records, witness statements and any other documentation that supports your injury and the circumstances surrounding it,

If your claim is rejected you should consult a personal injury lawyer. A lawyer can guide you through the dispute process, provide expert advice and representation. If necessary you can opt for litigation and take it to court.

Legal representation is important in these cases as experienced lawyers bring in-depth knowledge and skills to get you a fair outcome,.

Summary

In summary, personal injury claims are a legal avenue for those who have been injured due to someone else’s negligence. Knowing the types of claims, the process and the importance of gathering all evidence can make a big difference to your claim.

Get medical attention as soon as possible, report your injuries promptly and consult a personal injury lawyer to get your entitlements.

Personal injury claims can be tricky but with the right information and support you can take charge. Follow the steps in this guide to get the most out of your personal injury claim and get your entitlements.

Remember legal help is available to support you through this process so you’re not alone. Understanding what is a personal injury claim is crucial for navigating this process effectively.

If you need further assistance, book a consultation with one of our experienced personal injury lawyers at Fittipaldi Injury Lawyers. We’re here to help you navigate your claim and secure the compensation you deserve.

Frequently Asked Questions

What is a personal injury claim?

A personal injury claim is a formal process to seek compensation for injuries caused by negligence or fault, filed against individuals, companies, or third parties responsible for the injury. It helps the injured party receive compensation for their losses.

What types of personal injury claims can be filed in Victoria?

In Victoria, personal injury claims can be categorised into workplace injuries, motor vehicle accidents, and public liability claims, each governed by different legislation and compensation schemes. It’s essential to understand the specific category under which your claim falls.

What should I do immediately after sustaining a personal injury?

You should report the injury, seek medical attention, and gather evidence like medical records and witness statements. Taking these steps is crucial for documenting the incident and your injuries to ensure you receive the necessary care and support.

How is compensation assessed in personal injury claims?

Compensation in personal injury claims is assessed by considering factors like missed work time, impact on mobility, and the severity of the injury, including both economic and non-economic losses. This helps ensure that the injured party receives adequate compensation.

What can I do if my personal injury claim is denied?

If your personal injury claim is denied, you can consider appealing the decision, gathering relevant evidence, seeking legal advice, and pursuing litigation if needed. It’s important to take action promptly to protect your rights.

Gennaro Fittipaldi

Gennaro Fittipaldi specialises in WorkCover and personal injury litigation, with over a decade of experience defending claims across Melbourne and regional Victoria. Formerly an in-house lawyer at WorkSafe Victoria and a Senior Associate at Minter Ellison, he possesses unique insights into insurer operations, enhancing client outcomes. Gennaro is renowned for his technical expertise and a supportive approach, offering strategic, informed advice to guide clients through complex litigation processes.